Faq
Have a question about ThunderCon? From tickets and scheduling to cosplay rules and accessibility, our FAQ covers the most common queries to help you plan your con experience with ease.
General
Where is ThunderCon?
ThunderCon takes place at the Canadian Lakehead Exhibtion in Thunder Bay, Ontario, Canada.
When is ThunderCon?
ThunderCon returns September 20th and 21st 2025.
What are the hours?
Saturday 10:00 AM to 6:00 PM
Sunday 10:00 AM to 5:00 PM
What is your bag policy?
Bags and backpacks are allowed but are subject to a bag check at the discretion of staff and security.
Is there a props/cosplay/weapons policy?
Yes, ThunderCon is committed to providing a safe and enjoyable experience for all attendees. To achieve that we have implemented a prop and weapons check policy for the event, it can be found here.
Tickets
When do tickets go on sale?
Tickets are now on sale for ThunderCon 2025 and can be purchased in advance on this website. Some will also be made available for in-person purchases later this year at retail partners.
Can tickets be purchased at the door?
Absolutely. However this means you may have to stand in line and wait for others to purchase their tickets or for those who purchased their tickets in advance to register.
Do kids get in free?
Children 6 and under get in for free all weekend. Children between 7 and 12 will need to purchase a child ticket on Saturday and Sunday.
What is your refund policy?
All ticket sales are final. No refund or exchange will be issued.
I don't live in Thunder Bay, or Ontario, or Canada how do I get my wristband?
Unfortunately, we are unable to ship your tickets, but bring your proof of purchase with you to the door on the day(s) of ThunderCon and you will get your wristband.